Privacy Policy

Effective Date: 29-04-2025

At Trails & Tales, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Who we are

Trails & Tales
Kilkenny, Ireland
Email: info@trailsandtales.ie

2. What information we collect

When you use our website or contact us, we may collect:

  • Your name
  • Email address
  • Phone number
  • Tour preferences or enquiries
  • Any additional information you choose to provide

We collect this information when you:

  • Submit an enquiry form
  • Contact us by email or phone

3. How we use your information

We only use your information to:

  • Respond to your enquiries and manage bookings
  • Send important updates about your tour
  • Share occasional news, stories, or offers (only if you subscribe)
  • Improve our services and website experience

We never sell your data to anyone. Ever.

4. Sharing your information

We may share your information with trusted service providers who help us run our business (like booking management tools or email services).
They only get the information needed to perform their services and must keep it confidential.

We will never share your details with third parties for marketing purposes.

5. Data storage and security

We take reasonable steps to protect your personal information, including secure servers, password protection, and restricted access.
We only keep your data as long as necessary for booking management, legal obligations, or marketing preferences you have agreed to.

6. Your rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Ask us to delete your personal data
  • Withdraw consent for marketing emails at any time

To exercise any of these rights, just email us at info@trailsandtales.ie.

7. Cookies

Our website uses cookies to improve browsing experience and analyse traffic.
You can manage or disable cookies through your browser settings at any time.
For more details, please see our [Cookie Policy].

8. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

9. Contact Us

If you have any questions about your data or this Privacy Policy, please reach out:

Email: info@trailsandtales.ie